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How to Choose the Right IP Telephony for Business There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. However, not every “best” IP telephone system is appropriate for your business, so you have to consider your specific communication requirements, required features, and even budget before making your final selection. Prior to identifying the right PBX telephone equipment for company communications, below are some vital guidelines to follow: Number of Staff
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Your final decision on the right office phone system will be determined by the number of employees accessing it. There’s a minimum and maximum number of users facilitated by each type of PBX phone system. You may also have a single system that supports several plans within the range of supported users, such as one to five users or even 100 users. Extensive systems with capabilities for up to thousands of users are also available.
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Important Features Other than the basic calling, texting, and Voice over the Internet (VoIP) functions that come with each standard IP telephone system, there are other features that are important to business applications that depend on the model in question. It is these added capabilities that make sense to look at when looking for a good office telephone system. A good example is the custom auto receptionist functions which comes to the rescue when you want to accommodate a high volume of inward bound calls without straining your support staff or failing to attend to your callers. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Other useful functions include video and voice conferencing, on hold music, call routing, and voicemail to email conversions. Simplicity In case you’re not willing to spend on long-term IT personnel as well training employees for the configuration, management, and maintenance of a complicated PBX system for your office phone, a hosted system that’s easy for your staff to learn makes more sense. The simplicity of any IP PBX system can define in several ways, including the ease with which it can be configured online to support business communication needs. How easy is it to personalize the system around your specific communication patterns, both internally as well as externally? System Costs Any IP phone system accompanies acquisition, utilization, and maintenance costs, and so your budgetary considerations are vital. If you’re installing the system in-house, implying that you own and shall maintain it, costs are expected to be higher. On the contrary, you will not buy or maintain equipment that your IP PBX provider will host. IP telephony Abu Dhabi companies use daily will definitely streamline your business communications.